Avoid - werkgeversreview Customer Success bij WordStream

2,0
29 aug 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Wordstream was an amazing place to work for the first 2.5 years I was there. I met some of my best friends there and I truly enjoyed going to work everyday. Our previous CEO was great, Howard Kogan, and I truly enjoyed my higher ups. Felt like they had our best interests at heart.

Minpunten

After two mergers - the entire culture and company changed. You were no longer apart of a growing startup driven by innovation, but rather just a pawn in a chess game. We all became just a number. After laying off 30% of the company, which included senior members of the company and our CEO it seems that they no longer care for WS to have its own culture. The new CEO/CFO seems to have no idea what WS did - or does, only has numbers on his mind. Someone mentioned that this is a sinking ship, and they are right. The people who are still there are the orchestra on the Titanic. It has become very corporate and all of the great benefits seem to be lost - i.e. unlimited PTO, office outings, company events, and most importantly transparency. WS used to be transparent and then it became clear that it no longer felt the need to relay changes to the employees. With many big changes happening via email - not a meeting. When they laid off 30% of the company, they did it in a Zoom meeting day of, and many who were laid off were not able to attend due to existing client calls. Some found out afterwards when there was just simply an HR meeting on their calendar. It was very impersonal and goes to show that now, they do not care about employees and only the bottom line. The team is overworked and underpaid. It's disappointing that we used to be one of the best places to work in Boston for multiple years - i doubt they even come close to making the list in 2020. All in all getting laid off was a blessing in disguise for the turnover right now is very high. People are upset, overworked, underpaid, and underappreciated.

Ontdek andere reviews over WordStream

5,0
14 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- excellent management - endless sales possibilities - great benefits and compensation

Minpunten

- sales tools not consolidated while I was employed

3,0
29 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

All in all, it wasn't too bad. As an SDR the expectation would be 100 calls per day, with the only goal to be booking a meeting with an AE. Seems easy enough, right? Well, these cold calls don't take kindly to us repeatedly calling day after day, with the meeting not typically being relevant. On the other hand, I enjoyed working from home and the people I worked with. The flexibility was nice and the management wasn't too micromanaging.

Minpunten

Other roles such as AEs are booking meetings too, so they give the most qualified accounts to them. SDRs get the bottom of the barrel in terms of leads and even if they aren't qualified they push for you to book a meeting, just to keep calendars full.

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