Little to no emphasis on career growth or progression (contrary to what they will say in your interview).
Outdated engineering technology and practices.
There is a culture of relentless positivity at Workhuman. There are so many issues with the way they work but they would rather celebrate stumbling along instead of addressing what they need to fix. The gratitudes program promotes this. It’s not unusual to see awards given for dealing with tough situations, which is great, but is still just a short term patch to make people feel better.
The gratitudes program they list as a benefit is quite gimmicky. You will notice the same people give each other awards every month. I think if you play the game you could do quite well out of it, but it’s all very fake and, regardless of what your told during the recruitment process, those doing the hardest or best work aren’t necessarily those receiving the awards.
It’s not unusual to encounter toxicity at Workhuman. Passive aggression was common in my experience and I witnessed many meetings where people would rather talk at or over each other instead of listening. When you couple this with how much they preach about it being a great place to work, it becomes quite difficult to stomach.
Things move incredibly slowly at Workhuman. Decisions take forever and implementation takes even longer. They talk in terms of years here, not months or weeks.