Employee experience - werkgeversreview Customer Service bij World Book

Wonderful collaborative atmosphere where everyone was extremely helpful to me when I was first at the company. My boss was so much like Jimmy Stewart in "It's a Wonderful Life" and utilized a laissez faire leadership style with was very effective.

I can find nothing negative to report on this company.

Good people. Hybrid work schedule.

Low pay, when a coworker leaves, there is no replacement, that person's responsibilities get divided and spread out to the entire team. The President of the company, is quick to jump to unfounded rumors, scuttlebutt from "anonymous suggestion box" comments and conclusions as opposed to actual facts, and focused solely on dollars signs, his bonus and does not lead by example, despite being a former military officer. Moral has dropped at the company because management doesn't take the employees issues and concerns to heart and pay a decent livable wage.