Pluspunten
I worked as a direct care staff, and while working in the group homes, you will definitely get hands on experience dealing with the psychiatric population and how to handle them. Sometimes you get to go out on great activities depending on the program you are at (concerts, amusement parks, sports games etc.) If you plan on staying in the Psych field, this job is perfect entry-level work.
Minpunten
As it is direct care, REALIZE you can be put in danger when working with this population! Biting, attacking, stealing, fighting, spitting. Clients can be aggressive, use you as a emotional/punching bag. You will experience disturbing situations, suicide attempts, cutting. Be prepared. Management isn't as great as it should be. Micromanaging seems to be a favorite of everyone that is in an administrative position. Don't expect much potential in promotions. Management prefers to keep you down and make sure you stay down. I applied for a transfer to another program to be denied. I applied for a higher postion (SRT) to be sabotaged. They rather hire outside the company. Prepare to work extra shifts as coverage can be limited and call-outs can be frequent.