Meh.... - werkgeversreview Customer Service bij Young Innovations

1,0
13 aug 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Small company - so everyone knows everyone else.

Minpunten

I worked in customer service - and it was the worst customer service job I've ever had. There are a couple of people working in that department that don't actually do any work. The phones would be ringing, but these ladies were more interested in their personal conversations about their private drama than in their job. There was no management whatsoever to address these issues with. There was a lot of finger pointing and misdirection regarding customer complaints. The products we sold were returned with defects at an alarming rate. Even though the company was well aware of the defects, they continued to sell the defective products, which made customer service a nightmare. We'd have a weekly meeting, but problems addressed in the meetings were never resolved. This was the stupidest company I have ever worked for. Honestly, I'm surprised to learn they are still in business. Found something much more interesting and satisfying in 2015. I've never regretting leaving this company.

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5,0
13 apr 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Great team - Learning opportunities - Great pay

Minpunten

- Remote - Reliance on good internet to communicate - Had to leave after 3 months

2,0
19 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are SOME good people you meet there. It was close to my house. There were some easy going days, there were hard/busy days too.

Minpunten

Management. Toxic environment because of SOME coworkers talking bs behind people’s back. The initial pay isn’t great, unless you have YEARS of experience and don’t even expect any good raises. Favoritism with certain people, allowing the same thing you get in trouble for, slide past others because you like them more.

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