Chat Agent- Online Customer Service - werkgeversreview Case Manager bij Zara

3,0
8 mrt 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Management is flexible with hours (of) and availability. A (Business) Casual environment, with no direct contact to customers. Working environment is clean and organized, with adequate- tangible and online resources to meet job requirements. Management is closely available, to provide assistance when needed. Productivity requirements are reachable (within ethic), resulting in opportunity for internal promotion to be exceptionally obtainable.

Minpunten

Call-center environment (for those opposed to taking/making calls), lack of supervisor support to, de-escalate irrate calls, Unpredictable termination, frequent request to alter work schedule, prolonged process to complete paperwork for any change of, or offered employment status. Early release days due to lack of demand/business, causing unstable pay on any given pay-period. Work-place Gossip and Slight favoritism amongst seasoned agent's.

Ontdek andere reviews over Zara

5,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

easy, good pay, discount, mall

Minpunten

colleagues, management, music on store

2,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Not much pros other than the discount we used to get.

Minpunten

- Small Breakroom - Short Lunch Break Hours

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