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      eBay

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      would not recommend - werkgeversreview Customer Support Representative bij eBay

      2,0
      3 mei 2017
      Customer support representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      free catering and snacks (before they get taken), a few good team leads, good location, fun co-workers, good health benefits, lenient with attendance

      Minpunten

      constantly changing their computer systems, the bad team leads bring down morale, high standards with goals based on customer opinions, instead of quality of work, parking sucks if you're not on early morning shift and leave for lunch, not much room to move up, customers are mostly rude

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      5,0
      2 jun 2026
      Customer experience specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      It is equivalent to winning the lottery for a dream job.

      Minpunten

      Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

      3,0
      20 jun 2026
      Software engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Minpunten

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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