Great company, horrible members - werkgeversreview Customer Service Representative bij eBay

4,0
15 sep 2021
Aanbevelen
Goedkeuring directeur
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Pluspunten

eBay as a company is awesome. They recognized hard work and acted promptly to reward it, and they are one of the only companies that has ever listened to my mental health concerns and made them a priority. Their pay is some of the best also.

Minpunten

eBay members, aka the people you’ll be catering to, can be some of the worst people that have ever existed. They’ll call you all sorts of names, berate your job (even though you probably make more than them lol), and are just generally rude. Don’t get me wrong, there are nice people, but I’d say for every nice person you get, you get 3 child-like adults, and that’s just not a nice ratio. Also, their PTO isn’t that great. Their benefits are superb tho!

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5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

All good, love this company and this job

Minpunten

No, everything's just nice. I love the company

3,0
20 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Minpunten

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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