eGain

Reviews voor eGain

Good product, culture needs work - werkgeversreview Anonieme werknemer bij eGain

4,0

21 jul 2022

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A nice array of CX solutions are available.

Minpunten

The CEO is not open to employee opinions. His way or the highway

Reactie van eGain

Thank you for taking the time to share your feedback. eGain is committed to the growth of our employees and appreciates your feedback on areas where we can improve. We always want our employees to know that they're supported and that their feedback is being heard. Please know your voice matters. As we continue to build on this, and bring the organization forward, I encourage you to continue to share feedback, with either leaders, your manager, HR at human_resources@egain.com

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5,0

4 mei 2026

Gggre data analyst (entry level)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great experienced Great experienced Great experienced

Minpunten

Lack Lack wlb. Bad salary

1,0

1 jul 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Minpunten

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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Reviews voor eGain Review voor eGain