Good product, though niche, has potential, reasonable sales targets, culture ok, experienced sales team members
Minpunten
CEO's autocratic and micro management style, because of it again missed the window of opportunity, competition caught up big time, marketing literacy non existent and 1980's style, lack of vision and strategy
Reactie van eGain
3y
Thank you for taking the time to share on your current experience working at eGain. It's great to hear that you are enjoying working alongside your colleagues and that the company culture is bringing you success. It is unfortunate to see what has been listed as the downfalls of the company. We believe we should never stop learning and your feedback will help us to expand on new opportunities within the company. We encourage you to continue to share your feedback with your local HR department and wish you success in your future with us.
Great experienced Great experienced Great experienced
Minpunten
Lack Lack wlb. Bad salary
1,0
1 jul 2026
Anonieme werknemer
Voormalige werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Supportive coworkers who were always willing to teach, answer questions, and help me succeed.
Minpunten
Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.