I found it to be a very challenging and rewarding experience, I would work there again. - werkgeversreview Customer Service Advisor bij easyJet

5,0
24 mrt 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You learn a lot and feel like you are truly helping all customers by interacting with them.

Minpunten

Extensive knowledge to learn and difficult situations can arise.

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5,0
16 feb 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fantastic at things and stuff

Minpunten

It was great stuff to

1,0
25 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Competitive pay and benefits for Malta aviation industry. -Skilled colleagues and opportunities for technical learning.

Minpunten

-Serious reports of bullying, harassment, and neglect of staff mental health were escalated to top management, but rarely result in action. -The SUSO (Speak Up Speak Out) system does not work as advertised; staff complaints raised through SUSO are ignored or lead to retaliation, not resolution. -EasyJet’s “zero tolerance” policy on discrimination, bullying, and harassment is not upheld—investigations are slow, lack follow-through, and rarely result in change. -Evidence of disability discrimination at the highest levels has been presented; these concerns are dismissed or left unaddressed by senior management. -Employees who report problems or ask for reasonable adjustments face career setbacks and poor treatment. -Overall, morale is very low among those affected by discrimination or who have used internal reporting channels.

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