Good in general - werkgeversreview Customer Service Representative (CSR) bij easyJet

4,0
5 mei 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

excellent and helpful colleagues in a nice environment

Minpunten

can be both physically & emotionally tiring, with most of the time standing

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Reactie van easyJet
3y
Hi. Thank you for leaving a review. We really appreciate your rating and feedback. It's great to see Pros that we're really proud of. We'll ensure the rest of your comments are taken on board, in-line with any future changes. We'd also encourage that you share your thoughts directly with your line manager, and/or HR business partner. We hope you continue to enjoy your journey with us - thriving amongst our orange spirit.

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5,0
16 feb 2024
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Pluspunten

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Minpunten

It was great stuff to

1,0
25 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Competitive pay and benefits for Malta aviation industry. -Skilled colleagues and opportunities for technical learning.

Minpunten

-Serious reports of bullying, harassment, and neglect of staff mental health were escalated to top management, but rarely result in action. -The SUSO (Speak Up Speak Out) system does not work as advertised; staff complaints raised through SUSO are ignored or lead to retaliation, not resolution. -EasyJet’s “zero tolerance” policy on discrimination, bullying, and harassment is not upheld—investigations are slow, lack follow-through, and rarely result in change. -Evidence of disability discrimination at the highest levels has been presented; these concerns are dismissed or left unaddressed by senior management. -Employees who report problems or ask for reasonable adjustments face career setbacks and poor treatment. -Overall, morale is very low among those affected by discrimination or who have used internal reporting channels.

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