There was some initial confusion early-on in the interview process as to the shift being interviewed for. NetApp support has a front end days / back end days, front end nights, back end nights type shifting schema. Plus, there are multiple support teams with sometimes overlapping responsibilities. Potentially, one could go in expecting to be interviewing for a front end days shift and end up interviewing for and being offered a weekend back end nights shift, which for many, would be very difficult to do. Post interview, the rest of the hiring process was fairly smooth with only a relative few short administrative hurdles required.