Ik heb online gesolliciteerd. Ik heb gesolliciteerd bij Progressive Insurance in jun 2018
Sollicitatiegesprek
Applied, phone interview, assessment online, in person interview, background check. A very positive experience and very through process to hire best possible applicant. Professional. Very happy with the process but do not know if I have a job offer. Should wait for about a week after background.
Sollicitatievragen [1]
Vraag 1
A time you had a difficult customer and how you went above and beyond to help them. Somewhat difficult to get a interview. Make sure you are aware and prepared of questions and process. Good resume.
Ik heb online gesolliciteerd. Ik heb gesolliciteerd bij Progressive Insurance
Sollicitatiegesprek
I submitted my application and then got invited to complete a HireVue interview. It was about eight questions, all requiring STAR style responses. After I finished the interview, I received a rejection email. I honestly hate when companies play in people’s faces like this. What was the point of making me do an online interview if you already decided based on my resume? If you weren’t interested from the start, just say that. I have very little respect for companies that reject people through recorded online interviews, without ever allowing them to speak to a real person. It feels less like recruiting and more like a way to collect personal data our voices, our faces, without any real intention of moving forward.
Sollicitatievragen [1]
Vraag 1
Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes.
Ik heb gesolliciteerd bij Progressive Insurance (Providence, RI)
Sollicitatiegesprek
Straight forward typical call center interview. Initial interview was a phone screening where the recruiter asked for a background description of my resume. Two days later I interviewed with a supervisor and hiring manager. Entire process took about 2 weeks to receive job offer.
Sollicitatievragen [1]
Vraag 1
Tell me about a time you were able to de-escalate a customer.
Recruiter was rude, emailed me an hour before my interview and asked if I was available right now. I quickly responded and said that I could be ready in 20 mins sighting that our original interview was not for another hour. Upon the interview he made a comment about not being able to drop everything and start the interview an hour early. I had inquired about a religion question and holidays that differ from normal US holidays and he said yeah that wouldn't really align with our values. I should have sued. He sighted on my after interview report that I didn't have the experience he was looking for (which was a lie).