Reviews voor E-Cigarette Direct | Glassdoor.be

Reviews van E-Cigarette Direct

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Er zijn 22 reviews gevonden

5.0
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BeoordelingstrendsBeoordelingstrends
100%
Aanbevelen bij een kennis
100%
Waardeert directeur
Jon Nelsey
17 Beoordelingen
  1. "Waste of time"

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    • Totaal
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Anonymous Employee in Swansea, Wales
    Niet aanbevolen
    Negatief vooruitzicht
    Geen mening over directeur

    Ik heb voltijdgewerkt bij E-Cigarette Direct voor meer dan 2 jaar

    Pluspunten

    Being around vaping products Shop teams are fun Wages are good

    Minpunten

    Lone working Don't always get a break which you get deducted for. Focuses on there new wholesale company more than there shops. Treated like school kids by area management Your opinions are worthless to directors. False hopes off progression. Lots of carrot dangling to get you where they want you.

    Advies aan management

    Treat your staff the way you used do. Don't let area managers treat the staff like school kids. Listen to your staff and not through surveys! Actually come and see us.

    Reactie van E-Cigarette Direct

    March 15, 2019

    Thank you for taking the time to leave feedback and whilst we’re glad to hear that you think the pay is good and store teams work well together, we are sorry to hear that you feel that you weren’t always listened to. As you know, we encourage feedback in many forms from our quarterly ...

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  2. "What a wonderful place to work!"

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    • Totaal
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Sales Manager in Maidenhead, Engeland
    Aanbevolen
    Positief vooruitzicht
    Goedkeurende mening over directeur

    Ik werk voltijd bij E-Cigarette Direct voor 2 jaar

    Pluspunten

    I have worked for ECD since September 2017 after being with my previous company for 5 years and I can confidently say this is the best company I have ever worked for. They genuinely care about you and your well being, offer great perks and opportunities and most importantly, trust us as employees! They want to help people develop in their role as well as offering support in and out of the workplace. The company have great...

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    Minpunten

    There aren't many, however lone working in store is the one that springs to mind. This doesn't happen often (mainly covering holiday/days off etc) but it can be a lonely from time to time. Bonus can also be quite hard to achieve if you don't feel everyone in your store is putting in the same effort but area managers are so open and easy to talk to that this could be remedied with a little help from them.

    Advies aan management

    Keep making this a great place to work, its brilliant to watch the company evolve!

    Reactie van E-Cigarette Direct

    February 14, 2019

    Thank you for leaving such a heartfelt review, it has really made us smile! We love to hear that you are proud to work for ECD . We understand that lone working can make staff a bit glum and we do try to avoid it wherever possible. But don’t forget you can drop us a line or call ...

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  3. "90 days in and loving it."

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    • Totaal
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Sales Manager 
    Aanbevolen
    Positief vooruitzicht
    Goedkeurende mening over directeur

    Ik werk voltijd bij E-Cigarette Direct voor meer dan een jaar

    Pluspunten

    After recently passing my probation in my current role, I felt I had the experience necessary to comment on the pros and cons of the company, and not only is ECD the most professional company that I've encountered in the vaping industry, they are also the kindest and the most supportive. Huge focus on development and the bigger picture, and a refreshing outlook on customer service, rather than on hard sales. I couldn't...

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    Minpunten

    None - a great company that I'm proud to work for.

    Advies aan management

    Keep up the good work.

    Reactie van E-Cigarette Direct

    January 2, 2019

    Aww, thanks for such a lovely review and congratulations on passing your probation! We are so glad that you are enjoying your role and working with our team. We are amazed to hear that you don’t have any cons at all, so if you do think of anything now or in the future, please email ...

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  4. "E-Cigarette review"

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    • Totaal
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Customer Service Representative in Llanelli, Wales
    Aanbevolen
    Positief vooruitzicht
    Goedkeurende mening over directeur

    Ik werk deeltijd bij E-Cigarette Direct voor meer dan een jaar

    Pluspunten

    Great management, Great staff, Good pay, Staff Discount, Communication. This the best company I have worked for and I have great pride in servicing customer everyday here. The training is great and your able to learn a lot about products and apply your own advice for a customer.

    Minpunten

    Part time decent but wish it could be full time, that will come in time though. Also holiday approval needed to be quicker as well, as you have to book way in advance to hopefully get the time of confirmed. Managers do there best though so its not really a con.

    Advies aan management

    None

    Reactie van E-Cigarette Direct

    December 10, 2018

    Thank you for leaving us feedback. We are so pleased to hear that you take such pride in your work with us and that you have enjoyed your training. We understand your point regarding booking holiday, the nature of being part of a small team can mean that sometimes we have to plan ...

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  5. "Retail Sales Manager"

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    • Totaal
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Retail Sales Manager in Neath, Wales
    Aanbevolen
    Positief vooruitzicht
    Goedkeurende mening over directeur

    Ik werk voltijd bij E-Cigarette Direct voor meer dan een jaar

    Pluspunten

    From day one I have felt welcomed with open arms, and I can honestly say it is the best company I have ever worked for. It values it's employees and the work you do for them, they are very easy going and definitely support your needs.

    Minpunten

    I don't have any cons with the company, I am more than with all the work they do to make me and others feel at home.

    Advies aan management

    No advice, just keep up the hard work! You're all lovely.

    Reactie van E-Cigarette Direct

    November 26, 2018

    Thank you for leaving us such a great review! We are so happy to hear that you enjoy working with us. We love welcoming new colleagues to the ECD family, as we know it is our people that make us a success. We wish you all the best in your career with us.

  6. "Growing fast with family value roots"

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    • Totaal
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Sales 
    Aanbevolen
    Positief vooruitzicht
    Goedkeurende mening over directeur

    Ik werk voltijd bij E-Cigarette Direct voor 2 jaar

    Pluspunten

    Very flexible and supportive Management and HR. One of the best basic wages on the high street. Very friendly staff, with various origin stories and a depth of compassion and empathy for everyone. Good working hours. The company tries it's best to keep to core values even with a forever changing Industry. It is a sales environment but honesty and customer care is at the top of the daily expectations. You can and...

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    Minpunten

    Due to the structure of some of the stores promotion isn't really a possibility (But is possible if you are willing to travel) Can be working on your own from time to time ( that's either a positive or a negative) Bonus system sometimes feels unsustainable or unfair sometimes, But hey if you put the effort in you can get a bonus!!!

    Advies aan management

    Not much advice really it is a growing business and need's to evolve. Just keep in mind staff Moral overall.

    Reactie van E-Cigarette Direct

    October 23, 2018

    Thank you for taking the time to write such a thoughtful review. We appreciate hearing about your personal experiences. You've identified that we are growing quickly which presents its challenges, we always appreciate and encourage feedback on how we can maintain great moral as we ...

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  7. "Employee in Carmarthenshire, Wales"

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    • Totaal
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Sales Manager in Carmarthen, Wales
    Aanbevolen
    Positief vooruitzicht
    Goedkeurende mening over directeur

    Ik werk voltijd bij E-Cigarette Direct voor meer dan een jaar

    Pluspunten

    An amazing atmosphere, you will be hard pressed to find a job filled with so many people that remember that at core we are only human. As long as we work as a team and do our best in a competent manner everything is really good, if you make a mistake and contact the team regarding the area you made a mistake in, it's all good because they will help you all the way to the end. A++ to the job.

    Minpunten

    "You must enter at least 5 words for Cons." Glassdoor is asking me to write cons when there are none.

    Advies aan management

    Keep up the good work, never seen a brighter group of people in my 20 years of working life in different area's of trade than you lot.

    Reactie van E-Cigarette Direct

    September 3, 2018

    Thank you for taking the time to review us. We really appreciate your comments and are delighted to hear you’re enjoying your experience here! We are really proud to operate a no blame culture and are so pleased that you feel that we are living up to our expectations. We feel ...

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  8. "Wonderful to work for and lovely people to work with"

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    • Totaal
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Sales Manager in Bridgwater, Engeland
    Aanbevolen
    Positief vooruitzicht
    Goedkeurende mening over directeur

    Ik werk voltijd bij E-Cigarette Direct voor meer dan een jaar

    Pluspunten

    Good Salary, Training with people you work with, great staff and given key holder responsibility. Easy to contact Area Managers and Cluster Managers and good overall communication within the company. Family based company so Boxing day as a given day off which is rare in retail and very much appreciated.

    Minpunten

    Working weekends.. however usually every other sunday off which does not happen in retail. Can be expected to work in a different store at a moments notice. This however is only really a Con for people who don't like a bit of a challenge from time to time.

    Reactie van E-Cigarette Direct

    August 31, 2018

    Thank you for such a lovely review - we really do appreciate it. It is pleasing to see that you had so many positives around working with us, this makes us really happy. We’d love to give our people more weekends off, but you’ll need to persuade the public to change their shopping ...

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  9. "excellent company to work for"

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    • Totaal
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Huidige werknemer - Sales Manager in Barry, Wales
    Aanbevolen
    Positief vooruitzicht
    Goedkeurende mening over directeur

    Ik werk voltijd bij E-Cigarette Direct voor meer dan een jaar

    Pluspunten

    I find working for E-cigarette direct a fantastic place to work. Managers and work colleagues work as one, working together and very supportive. The salary is amazing for retail @ £9.66 PH. We are all classed as Sales Managers due to being Key holders and being fully responsible for the running of the store. I also get to work in other stores which is great to have the change and flexibility. The company is a family...

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    Minpunten

    You are expected to work weekends, but it is retail after all. If you do want time off on the weekend the managers are very flexible to allow for this, as long as there is cover.

    Reactie van E-Cigarette Direct

    August 31, 2018

    Thank you for taking the time to leave a review, we really do appreciate it. It’s great to see that you have identified quite a few pros of working for us. Development and investment in our employees is something that is important to us at ECD as we know it is our people that make ...

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  10. "Very good company to work for"

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    • Totaal
    • Cultuur en waarden
    • Carrièremogelijkheden
    • Vergoeding en arbeidsvoorwaarden
    • Senior management
    Voormalige werknemer - Sales Manager in Cardiff, Wales
    Aanbevolen
    Positief vooruitzicht
    Goedkeurende mening over directeur

    Ik heb voltijdgewerkt bij E-Cigarette Direct voor meer dan 2 jaar

    Pluspunten

    I had the pleasure of working for e-cigarette direct for 4 months whereby I learned valuable skills. I found the company to be very supportive with very good values. I got to work in many of their stores and made good friendships with many. The hourly wage is very good, with good working practices. Additionally all staff get 50% discount on all products.

    Minpunten

    Cant think of any apart from you are expected to work weekends, however it is retail which is expected. (Not really a con but more of a pro, the company and the team are very supportive if you need the occasional day off over the weekend to party, as long as there is someone to cover you)

    Reactie van E-Cigarette Direct

    August 31, 2018

    Thanks for taking the time to leave us such a positive review. We are glad to see that you think that we treat our staff well, this is something which is really important to us. It’s also lovely to hear that you made friendships and enjoyed our staff discount!

Er zijn 22 reviews gevonden