Operations Managerl Houston - werkgeversreview Senior Operations Manager bij ARC Document Solutions

1,0
13 aug 2017
Aanbevelen
Goedkeuring directeur
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Pluspunten

Dedicated, hard working team members. Benefits are reasonable but do not compare to xerox or ricoh

Minpunten

If you work for this company, you will never hear the words thank you, great job, congratulations on delivering exceptional customer satisfaction. Oh, and by the way, you will never get a raise. Do not even expect one. I have been told that pay increases affect margin performance. This company is absolutely the worst to work for. There is no annual performance appraisal process for staff. Correction, there is a process but no one follows it. you must work for 6 years before you are entitled to the measly matched portion of your 401k. When you start for this company after the first year you are entitled to 10 days PTO time, that includes sick time PTO time no exceptions.

Ontdek andere reviews over ARC Document Solutions

5,0
6 dec 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They let me work at my own pace, appreciated my work.

Minpunten

I don't feel like I spent enough time to find many cons.

2,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A pulse is all that is needed to qualify to do this work.

Minpunten

Weekly policy changes were implemented without advance notice and applied retroactively to all staff rather than addressing specific individuals. Dress code memo prohibited tights for all staff in response to specific individuals, further limiting appropriate clothing options in a warehouse environment. YouTube and visual content prohibited a month into tenure, with audio limited to music only, eliminating mental stimulation (e.g. news, podcast, etc.) during repetitive, isolated work in a locked room. A water bottle used every day for a month without issue and was even complimented by one of the supervisors, suddenly became prohibited according to the same supervisor weeks later (there is no exaggeration here, unfortunately). Book tracking quota requirement was introduced despite significant daily downtime — approximately forty-five minutes each morning and after lunch, waiting to be logged in or for books to arrive yet a daily scanning quota was imposed despite these systemic delays. Management is fickle, unorganized, and lacking competence. The work environment is unpredictable, and staff are set up for failure.

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