Pluspunten
People are decent, 10% colleague discount (20% around Christmas), relatively relaxed most of the year, good share save scheme. February Bonus. Great compassionate leave policy.
Minpunten
Pay is poor and very hard to live off, having to do very long hours to get a reasonable pay packet. Often refuse to give a proper contract preferring you to hold a part time contract whilst doing full time hours and thus preventing you from holiday pay. Have to work a few bank holidays a year, growing reluctance to hire more staff. Regular weekend work often including the entire weekend. No extra pay on weekends. Night rate only kicks in after 10 pm until 6 in the morning so you may be forced to work unsociable hours without a pay rise however night rate is also poor in comparison to most other places.