Activus Connect

Reviews voor Activus Connect

Stay away from this company! - werkgeversreview Ambassador bij Activus Connect

2,0

19 sep 2023

Ambassador

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

You get to work from home, the project was easy and fun until micromanaging started to happen. I enjoyed my team and team lead.

Minpunten

Micromanaging, no pay raises even after adding tasks that aren't listed in the job description, silent promotions, management is terrible and they have favorites, HR takes forever to respond to certain things and they don't handle things they way they should, there's no room for growth, and all of the jobs here are contract-based. While I worked here, we were told if our contract for some reason wasn't renewed, that we would be placed on another one. Guess what? We WEREN'T. ALL of us have to find our own jobs and the way they got rid of us was pathetic.

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5,0

31 mei 2026

Ambassador

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great Comprehensive Training, and support from Trainers

Minpunten

I don't have any cons at all.

Reactie van Activus Connect

Thank you for sharing your experience! We're delighted to hear that you found our training comprehensive and that our trainers provided the support you needed to succeed. Investing in employee development is a priority for us, and it's rewarding to know that our efforts made a positive impact on your experience. We appreciate your recommendation and wish you continued success in your career.

3,0

8 mrt 2026

Claims ambassador

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Activus compared to most call centers is really not that bad. To be honest they are one of the higher paying ones and even at one time they had better contracts/campaigns. Throughout the years, they have went to $15 to $17 per hour. However, if you have been there for years, you do not get anything higher but maybe a few cents more. You are getting paid the same amount that someone new is receiving once they hit production. There are no annual raises or any bonuses as mentioned on here a million times. It would be nice it they could reward their employees with pay raises or some extra money for meeting the metrics. I believe the tecs are also underpaid. I heard one of them told me that they don't make that much more from what we make. Only a few dollars more. I have seen a bully defended and protected by HR just because she was with the company for years. Another issue was moving to different positions with the same client that required more work but was not properly compensated for jumping around these different roles. They have no control of what the client does, but to be doing claims 1 and claims 2 was just too much to be paid that little for all the mental gymnastics that we had to do.

Minpunten

Please review the comment above.

Reactie van Activus Connect

2mo

Thank you for sharing your feedback and for being part of the Activus Connect team. We understand your concerns around pay progression, workload, and recognition for long-term employees. Feedback like this is important and is shared with leadership as we continually review how we support and reward our team members. We also take workplace culture and fairness seriously and aim to maintain a respectful environment for everyone. We appreciate your feedback and we'd like to discuss your experience further, please reach out to us at talent@activusconnect.com so we can review your concerns.

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