Pluspunten
1. A handful of great people in the organization 2. Service Ops leadership and focus
Minpunten
1. Toxic culture. The worst culture I’ve ever experienced. Xenophobic and women are victims of sexism, and employees (and leaders) use anti-Semitic phrases and words aloud. The company has seen 40% - 80% attrition in some areas. 2. BIPOC & LGBTQ people are systemically passed over and pushed out. No diversity in this company. 3. Good ‘ol boys and Old boys clubs, but also lots of cliques in sales 4. C-level leadership are inept. President is non-existent (waiting for her payout). Second in line stirs the toxic culture pot and is over his head. Has not produced any results and is not well-liked by employees but keeps getting promoted. No vision and lack leadership experience at this level which is sinking the entire company. They fire and blame others for poor company outcomes. No accountability. Only a couple competent C-level people. Head of service ops should be next in line. He is one of the only competent and caring leaders who has proven results and is liked. 5. Technology and IT leadership bottleneck the entire company. They do not know software development and delay delivery for over 2 years now. Toxic leadership who are command and control, condescending and outright lie (known by many people). Developers and managers are not treated well and get blamed constantly. 6. Some really great people in service ops, marketing, (a handful) in sales, product, strategy team, but are blocked by poor executive leadership. No strategy, no vision, very siloed and exclude others to make unilateral decisions. 7. Company is too top heavy and hires more VPs and up who keep quitting. 8. Promotions are based on favoritism and who you know. No structure. BIPOC and LGBTQ people are ignored outright. 9. Certain sales leaders lie to our customers and will rationalize it as SPINNING. Some sales people are entitled and privileged saying racial and sexist comments. Executive leadership, HR and Allstate refuse to acknowledge the problems. 10. Executive leadership leads by fear (they will fire you) and do not like anyone questioning them.