Metrics + Selfishness = Disaster - werkgeversreview Senior Manager bij American Express

3,0
21 mrt 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Great company culture, willing to invest in employee development - Though slow, senior management is making the require changes to adapt to the market - Encouragement of lateral movements, great mean to get into other business areas where other companies would not even consider you given your irrelevant background - Bright and educated people - Reputable brand name which gains trust from clients

Minpunten

- Closed-loop network has always been a product benefit, ironically, people there also work in closed-loop networks making cross unit collaboration extremely inefficient and this killed numerous opportunities as a result. - Too much selfishness in place, performance metrics does not reflect the true picture. Concerns with personal metrics outweights the well-being and benefits of the business as a whole. In many cases quality of work is sacrificed in order to "make up for the numbers" on their own scorecard. - Too much brown nosing, it is not rare to see someone with a usual snobbishness rating of 10 to completely go out of their way to lick the soles of the so called band 50+ and get rewarded. - People outside the US are treated like second rate citizens. - Productivity is low, excessive internal procedures, some are even redundant. Most Town Halls are a complete waste of time where the so-called "information" conveyed could be read and obsorbed in less than 3 minutes if passed by e-mail. - Be more prudent on your outsourcing to India, in one case, I had problems understanding what the IT support is saying to the point that I gave up talking and communicate through email instead...and getting her email address alone took me more than 5 minutes because her English was as bad you could imagine.

Ontdek andere reviews over American Express

5,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great job and would recommend others to work here

Minpunten

Not too much I don’t like about the posit

5,0
26 nov 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Ze hebben een fantastische beloning voor de functie waarin u zich bevindt, en ze leren u interessante en boeiende bruikbaarheid van moderne technologie vermengd met oude basisprincipes. Ik heb nogal wat geleerd terwijl AmEx terwijl ik meer dan redelijk werd betaald - ik zou een stuk hier aanraden aan iedereen die dit leest!

Minpunten

Het bedrijf is enorm, en soms kan het meer dan een korte tijd duren om erkend te worden voor je capaciteiten en de groei die je hebt gehad. Er is een reden waarom er een "enige weg naar boven is" reputatie bestaat voor sommige grote bedrijven ...

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