Pluspunten
There are a lot of really good people working for the company. There is hope that things could change for the better by making the workload more streamlined and realistic and the pay reflective of what is expected from employees.
Minpunten
I was required to use 4 different claims handling software/programs, most of which did not work reliably causing huge delays and the inability to find documents or information required to complete my job. My territory was massive, I was often driving 200-300 miles a day. All of these things combined resulted in long, frustrating work days and made it impossible to maintain a good level of customer service. AMIG started a Independent Adjusting firm and instead of hiring staff for it just dumped all the claims onto the already heavily worked staff adjusters, doubling the work load with no increase in pay. The pay is at the bottom end of the industry and the requirements much more burdensome than any other insurance company.