20 sep 2023
Reactie van Andersen Lab
2yThank you for sharing your experience with us. We strive to create a respectful and inclusive environment where everyone feels heard. We are sorry to hear that your experience did not meet your expectations. Your feedback is crucial to us, as it helps us improve.
Regarding the job offer process, it is common practice for pre-offers to be made before a formal job offer, which may include additional details or discussions. In your case, completing a job interview was a prerequisite for a full offer, and if you decline the offer, we cannot make a final job offer.
We understand your concern about the length of the contract during the probationary period. The length of the contract during this period is determined by the laws of the country in which you are staying. In your case, as you were staying in Poland at the time, the probationary period is 3 months, which we try to convey during the recruitment process.
We are sorry if your experience with our HR team was not positive. It is crucial to us that our HR managers can respond promptly to employee questions and concerns.
We disagree with your point about gaslighting, as we prioritise polite and respectful communication from our managers and HR staff. We are continually working to improve this process.
Once again, thank you for your feedback. Please share the details of your interview with our representatives at feedback@andersenlab.com. This will enable us to analyse your experience and take the necessary steps to improve communication in the future. Despite any misunderstandings, we hope you enjoyed your time with our team and wish you all the best in your future career endeavours.