Good company - werkgeversreview Customer Service Representative bij AnswerFirst

4,0
11 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

flexible schedule, give away hours if something comes up, great management and co-workers

Minpunten

back to back calls, no breathing room, have to type while on the call with caller, some scripts from the clients don't make sense when asking the questions,

Ontdek andere reviews over AnswerFirst

5,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I love the flexibility AnswerFirst offers. The shift leaders, managers, and support staff are wonderful, caring people who always have your back. Overall, it’s a fantastic company that puts its people first

Minpunten

While there are no major downsides, call volumes can occasionally be excessively high; but dealing with busy periods is part of the job.

avatar
Reactie van AnswerFirst
6d
Thank you for your 5-star review! We are so pleased to hear that you feel supported by our leadership, management, and support teams, and that you value the flexibility we strive to provide our employees. We also appreciate you sharing your perspective on our call volumes. We understand that busy periods are part of the job, and we truly value your commitment and understanding. Thank you for being a part of the AnswerFirst team—we are lucky to have you!
4,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I love the Schedule flexibility

Minpunten

Wish it were weekly and hourly Pay

1
avatar
Reactie van AnswerFirst
6d
Thank you for taking the time to share your feedback. We're delighted to hear that you value the flexibility of our schedule, as we strive to create a work-life balance that supports our team members. We also appreciate you being candid about your desire for different pay options. We appreciate your contributions to the team and hope to serve you better going forward to earn a 5-star review!
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