AnswerFirst

Reviews voor AnswerFirst

Great Company - werkgeversreview Customer Service Representative (CSR) bij AnswerFirst

5,0

22 aug 2023

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great leadership Self-promoting and accountability Promotion to higher levels with higher pay is easily done with the right motivation

Minpunten

Working one day on the weekends Working 3 Holidays, however, you know a year in advance which 3 you will be working so you have time to arrange a trade with someone.

Reactie van AnswerFirst

Thank you for your detailed feedback! Your honest opinion of what it's like working for us is invaluable and greatly appreciated. We've shared your suggestions with management regarding the badges and EOM numbers. We thank you for your commitment to AnswerFirst and we hope to continue to serve you well for many years to come.

Ontdek andere reviews over AnswerFirst

5,0

17 jun 2026

Customer service professional (csp)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I love the flexibility AnswerFirst offers. The shift leaders, managers, and support staff are wonderful, caring people who always have your back. Overall, it’s a fantastic company that puts its people first

Minpunten

While there are no major downsides, call volumes can occasionally be excessively high; but dealing with busy periods is part of the job.

Reactie van AnswerFirst

Thank you for your 5-star review! We are so pleased to hear that you feel supported by our leadership, management, and support teams, and that you value the flexibility we strive to provide our employees. We also appreciate you sharing your perspective on our call volumes. We understand that busy periods are part of the job, and we truly value your commitment and understanding. Thank you for being a part of the AnswerFirst team—we are lucky to have you!

4,0

2 jun 2026

Csp/receptionist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I love the Schedule flexibility

Minpunten

Wish it were weekly and hourly Pay

Reactie van AnswerFirst

Thank you for taking the time to share your feedback. We're delighted to hear that you value the flexibility of our schedule, as we strive to create a work-life balance that supports our team members. We also appreciate you being candid about your desire for different pay options. We appreciate your contributions to the team and hope to serve you better going forward to earn a 5-star review!

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Reviews voor AnswerFirst Reviews voor Customer Service Representative (CSR) bij AnswerFirst Review voor AnswerFirst