Pluspunten
The consultant cohort is also largely made up of good people who are willing to help each other out when workloads spike. There is a strong sense of camaraderie at consultant level. The Operations team are genuinely excellent—supportive, responsive, and clearly trying to keep things running smoothly even though they are being faced with the predicament of booking visits for consultants struggling with poor work-life balance.
Minpunten
The current senior leadership decision-making is inconsistent, which has had a noticeable impact on workload management and work-life balance for consultants. Difficult decisions are often delayed or avoided, and this creates ongoing pressure further down the business, specifically for consultants, who feel that the Ark board's main priority is making profit at the expense of burnt out consultant's well-being. While leadership presence in team meetings can appear positive on the surface, this hasn’t translated into meaningful change in day-to-day realities for consultants. Over the past several months, the direction of the business has felt increasingly uncertain, and morale has declined as a result. There was a period not long ago when it felt like the company was moving in the right direction, but momentum has stalled and, in some areas, reversed. I was promised when I joined that Ark lives by it's promoted values, however, I currently feel like I've made a mistake in joining Ark. I just hope that there is a change made soon to improve consultants' work-life balance.