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      Ascensus

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      Reviews voor Ascensus

      Great learning opportunity but burnout is HIGH - werkgeversreview Client Relationship Manager bij Ascensus

      3,0
      29 jun 2021
      Client relationship manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Monday-Friday, holidays off, good benefits package, opportunity for remote work.

      Minpunten

      Customer service has a disproportionate amount of work that should be delegated to internal teams, difficulties with internal teams being unsupportive/inaccurate, due to the nature of the industry questions rarely have a black and white correct answer which makes the job difficult, over time is often required for annual events such as ADP testing and 5500 filing. While you have quite a bit of PTO, actually taking it is incredibly stressful on the individual and teammates, resulting in "PTO" being used as "catch up days" where people still log on to catch up in their work so they don't waste the PTO.

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      5,0
      23 jun 2026
      Institutional relationship manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great benefits and opportunities for career growth

      Minpunten

      No cons I can see as of right now

      5,0
      3 jun 2026
      Compliance analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

      Minpunten

      Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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      Reviews voor AscensusReviews voor Client Relationship Manager bij AscensusReview voor Ascensus