Auto Approve

Reviews voor Auto Approve

I quit without anything lined up, here's why - werkgeversreview Loan Consultant bij Auto Approve

2,0

16 mrt 2026

Loan consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

the actual job was mentally stimulating and attracts people I enjoyed training with and working alongside.

Minpunten

Everything else. -Toxic management on all levels. -Refusal to give clear and consistent KPIs or goals. -Reporting was a joke. -Coaching was just a lecture about "do better," -was told to "follow the script" but also "do better discovery" but also "dont ask why they are in the market for a refinance loan". -Managers texting clients as me at all hours of weekdays and weekends alike causing confusion, overwhelm, and lost deals. -Chats monitored to a degree that all of my friendly coworkers resorted to texting because they were constantly being talked to about this chat or that chat of told to not message each other. -Loan Consultants were made the call queue for customer service. If your client calls in (even if you Just Left A Voicemail for them.) and you miss that call, it goes to the queue, whoever gets that call, closes that deal, and its no longer your lead. I could go on.

Reactie van Auto Approve

2mo

Thank you for sharing your perspective. While we are glad to hear you found the work engaging and valued your peers, we're genuinely sorry your experience didn't reflect the environment that we strive to create at Auto Approve. While we may disagree on some of the more finer points, feedback like this is exactly how we identify areas for continued improvement. Auto Approve leadership spends a great deal of time and resources in an effort to provide clear and attainable KPIs, and structured reporting, including real-time dashboards that track activity, conversion, and funding metrics. These tools are used daily to support transparency, consistency, and coaching to set up all of our employees for success. Expectations around communication, client ownership, and manager involvement are designed to support both the customer experience and performance outcomes. As with any performance-driven environment, balancing structure and individual approach can take time. We appreciate your time with us and wish you the best moving forward.

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5,0

6 jan 2026

Loan consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

fast paced, good leaders, money to be made

Minpunten

If you are not open to feedback and not willing to adapt you will not be sucessful.

Reactie van Auto Approve

4mo

We’re glad to hear that the fast pace, leadership, and earning potential have helped to make this a great place to work for you. You’re 100% right, being open to feedback and willing to adapt is key in an environment like ours. That can be challenging for some, but we're very glad to hear that you thrive in it. We also appreciate the suggestion around holding more daily sales contests and will continue looking for ways to keep things engaging and motivating on a day-to-day & month-to-month basis. Best of luck in 2026, we hope you're teed up for success and another strong year with Auto Approve! - Andrew Katz, Auto Approve Head of Human Resources

3,0

22 apr 2026

Manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

When I started I was encouraged and trusted to follow my ambitions to help develop processes for an upcoming department. Leadership, although on different pages at times, saw the mutual goal and was able to work together to ensure fair and just protocols that served the best customer experience. Dynamic was that of a strong team moving through trial and errors. This isn’t to say there weren’t disagreements but they were usually worked though together. Truly a great stepping stone in my career and will remain one of my favorite jobs.

Minpunten

Toward the end of my experience and after much senior leadership change, processes were quickly redirected for more internal reasons that would ultimately no longer deliver best customer experience and allow there to be a lack of accountability to those creating hostile work environments. “Fighting the good fight” for customers and basic ethics was no longer welcome but rather made you a target. At my level of management, I felt I was used as a puppet to deliver the bad news to team members with no explanation and used as a shield for upper Management to not have to take the heat. I was no longer being given tools to develop and learn, I was now part of the problem. I ultimately left because I no longer felt valued and wanted to move on from the internal toxicity that bled from top down.

Reactie van Auto Approve

1mo

Thank you for taking the time to share your perspective, and for the contributions you made during your time with Auto Approve. We’re glad to hear that some of your experiences reflected strong collaboration, trust, and a shared focus on building processes that supported both the team and the customer; that foundation remains core to who we are. We also appreciate your feedback around leadership transitions and evolving priorities. Creating a professional, respectful, and accountable culture is a priority, and concerns around toxicity or hostile environments are not aligned with our expectations and not tolerated at any level. As our business has grown, we’ve made adjustments to better support scale, consistency, and long-term sustainability, while continuing to deliver a top-notch customer experience. We understand that periods of change can be challenging, particularly at the management level. We will continue to remain focused on strengthening communication, accountability, and leadership development across the organization. We appreciate your impact here and wish you continued success in your career.

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