BASF

Reviews voor BASF

Great Company as long as you are not in Customer Care - werkgeversreview Customer Care Representative bij BASF

2,0

30 dec 2017

Customer care representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Tuition Reimbursement, GREAT BENEFITS, Pays above industry average

Minpunten

While this is a great company, the Customer Care unit at the Charlotte location is a toxic environment. People are regularly on medical-leave for stress-induced issues. Employees are overworked and not paid overtime!(CCR is hourly/non-exempt). CCR's are stressed into putting in extra hours and are not compensated. There is no management support. I would not let anyone whose well-being I care about work in that department. Everyone in that group is miserable.

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5,0

2 jun 2026

Environmental specialist i

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good work life balance, good culture, good pay, good benefits

Minpunten

A lot of bureaucracy, lean staffing

4,0

12 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great benefits, hybrid & remote roles, great colleagues to work with. Great vacation /time off. Helpful colleagues

Minpunten

Reorganizations (roughly 3 years), IT roles dwindling in North America(moving to India), teams can get very silo-ed, “not my role” = not helping you (when you are looking for answers/assistance), currently seeing a lot of movement out of New Jersey (roles moving to other parts of the country), some organizational charts can be confusing, huge organization(can be difficult at times pinpointing the exact team you may need to work with)

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Reviews voor BASF Reviews voor Customer Care Representative bij BASF Review voor BASF