Good People, Bad company strategy - werkgeversreview Product Account Manager bij BMC Software

3,0
5 mrt 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing people to work with!

Minpunten

The company is going through a big change moving to their new Helix platform. They do not put the customer first and make big changes that have them losing customers. Marketing is extremely behind the competition. This would all be ok, but the lack of accountability from leadership is scary.

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Reactie van BMC Software
3y
Thank you for sharing your thoughts with us. We're sorry to hear that your experience with our company during our transition to the new Helix platform has been less than satisfactory. We take customer service seriously, and we apologize for any inconvenience that our changes may have caused. We are continually working to improve our marketing efforts and stay ahead of the competition. We also understand the importance of accountability, and we're committed to ensuring that our leadership takes responsibility for their actions.

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5,0
11 mei 2026
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Pluspunten

Great job and very fast paced

Minpunten

No cons- it was good

2,0
26 jun 2026
Aanbevelen
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Pluspunten

They hardly ever fire anyone.

Minpunten

They hardly ever fire anyone. Comp plan is terrible. You get paid on Opportunities sources but there isn't any criteria written down on what makes a discovery call turn into an opportunity. Leading them to cherry-pick deals and choose if you get paid or not. They don't have product market fit. The entire new logo space didn't close anything last year. Getting placed in a good, high paying seat is all dependent upon nepotism. No clear path for growth. Constantly moving the goal post and changing promotion criteria. The promotion path leads you to a role that has historically not closed a deal and the role is a huge pay cut for some BDR's leading to high churn or career BDR's.

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