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Could be great with pivoted focus - werkgeversreview Customer Success Specialist bij BiggerPockets

3,0

3 jun 2025

Customer success specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Customers were passionate about the product and great to work with. - Benefits were among the best I've had for health insurance and PTO. - Team members were fun and willing to help when needed.

Minpunten

- Management lacked clear direction. I.e. product fixes were discussed but never implemented and key accounts were lost as a result. - A lot of negative customer feedback with no way of resolving due to arbitrary policies. - High pressure to meet some unrealistic goals.

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5,0

17 apr 2025

Freelance writer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great editorial team, interesting work

Minpunten

Frequent editorial changes of direction, work inconsistent as a result

1,0

3 jun 2026

Anonymous

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Decent work life balance most of the time. Some fun team get togethers if you live in Denver (but not really anymore since they closed the office).

Minpunten

4 CEOs in one year = absolute disaster. Multiple other chief execs hired and let go. Not sure how employees or candidates could have any faith left in Maureen Sullivan or the rest of executive leadership (all TCG people), given how many bad staffing decisions they made in the last year and had to walk back. My advice, don't bother jumping on a sinking ship.

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