organizational mess. massive growing pains and high turnover at senior levels - werkgeversreview Call Center Representative bij Blue Stream Fiber

2,0
4 apr 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

remote work. good supervisors in my department but the senior leadership is a mess. most customers are nice but older and not technology savvy.

Minpunten

huge turnover in our department and other senior people. we are viewed as fully replaceable and theyre quick to fire which is why most of us are either trying to transfer to other teams or looking to get out. it was a good place to work when I started but all the changes have made our bosses scared. now it's simply who took the most calls and you get yelled at if your bathroom break runs more than 5 minutes. SERIOUSLY. they don't care if your computer had issues. you'll get written up at the drop of a hat. and lots of senior people are leaving or getting pushed out which isn't a good sign. the bonus plan is a joke ,nobody gets anywhere close to their max bonus. they talk about diversity but at the top levels there's almost 0.

Ontdek andere reviews over Blue Stream Fiber

5,0
2 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fast pace, fun company led by a dynamic leader

Minpunten

Fast paced company and the pressure to deliver on time.

5,0
15 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working at Blue Stream Fiber has been a very positive experience. The leadership team is supportive, approachable, and truly wants employees to succeed. The company offers great benefits and provides real opportunities for growth and advancement. Employees are treated fairly and with respect, which creates a positive work environment. One thing I especially appreciate is how leadership keeps everyone informed and in the loop about what’s happening within the company. Overall, it’s a company that values its employees and encourages professional development.

Minpunten

As the company continues to grow, there are times when a lot of changes and responsibilities are introduced all at once, which can occasionally feel overwhelming. Communication is generally strong, but at times there can be some lack of clarity or mixed messaging during fast-moving periods. Slowing down briefly to ensure alignment and clear expectations could help make transitions even smoother for employees.

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Reactie van Blue Stream Fiber
2w
Thank you for taking the time to share your experience on Glassdoor. We truly appreciate your feedback and are grateful for your contributions to the team. At Blue Stream Fiber, we are committed to fostering a positive and supportive workplace where employees can grow and succeed. Hearing that your experience has reflected those values means a great deal to us. Thank you again for your review and for being an important part of our organization. We wish you continued success and appreciate all that you do.
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