Stay away!! - werkgeversreview Customer Service Executive - Italian Speaker bij Booking.com

1,0
3 mei 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

5 weeks training (that soon will become 4), free lunch and tea/coffee, gym discount, quarterly bonus and discount on reservations

Minpunten

This is a catchpenny company, they will lure you with fake promises that they will not keep. Very disorganised and awful management. Promotions are practically impossible if you are not a lap dog with the managers, no matter how hard you work and how good you do, they will just promote people they like. The job as customer service executive is horrible, customers shout at you all the times and sometimes they are upset because emails remain unread for even 7 days, since the company is disorganised and always short of staff. People quit all the time because of the bad management and they are always desperate to hire new people, especially at night shift. They always push you to achieve targets, but do not care or even realize that we are human beings are not machines.

Ontdek andere reviews over Booking.com

5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

avatar
Reactie van Booking.com
5d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility, make your own schedule

Minpunten

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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