Toxic workplace culture - avoid! - werkgeversreview Management bij Booking.com

1,0
19 jun 2018
Aanbevelen
Goedkeuring directeur
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Pluspunten

The good people that are serving customers daily who are incredibly resilient and positive and some long serving team leaders who still haven’t given up hope yet!

Minpunten

The office is lead by an incompetent management team whose primary objective is to appear as if the site is actually contributing lots to the wider business. However the reality differs as the high attrition alone is an ongoing cause for concern along with the very many people related issues which stem from the working environment that has been created based on fear and intimidation. Bullying, discrimination, favouritism and harassment is a regular occurrence in London and the hr team in place seem overwhelmed with it all but try their level best. Quite frankly many of these issues should be taken further as it extends beyond a work related matter only especially the sexual harassment issues.

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5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

avatar
Reactie van Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The team had a fun environment.

Minpunten

You have to deal with tough customers.

avatar
Reactie van Booking.com
1d
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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