Booking.com

Onderdeel van Booking Holdings

Reviews voor Booking.com

Good for a bit but not a place for career if you've studied! - werkgeversreview Customer Service Executive bij Booking.com

4,0

18 jun 2014

Customer service executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great benefits and incentives, great Christmas party in Amsterdam every year with all expenses paid. Fast growing company. Fresh fruits, coffee,tea and meals everyday. Work colleagues are great and meeting people from all over the globe.

Minpunten

Boring job. Little chance of promotion, brain washing. Repetitive work everyday. There is no room for advancement as everything is micromanaged by management. Meaning merit will not get you promoted but popularity or 'visibility on the floor' to use the company jargon. If your team leader does not like you, you're stuck in your position. Promotions only offered to the incompetent brown nosers

Reactie van Booking.com

12y

Thanks for the direct feedback; we're working hard to make improvements.

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5,0

30 mei 2026

Booker

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

Reactie van Booking.com

1mo

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3,0

18 jun 2026

Customer service

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The team had a fun environment.

Minpunten

You have to deal with tough customers.

Reactie van Booking.com

23h

Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team

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