Awful experience - werkgeversreview Program Manager bij Booking.com

1,0
5 mei 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, hybrid working, nice office

Minpunten

The company is a big lie, it seems half or reviews at Glassdoor are part of marketing to seem "the best employee". Booking.com hires people that would not be able to complain or leave because they have come through a relocation process with their families, paid by Booking. Relocating back is super expensive, stressful etc. The processes are so insufficient, that employees from mature companies may be shocked at first: all the responsibilities are spread, KPIs are vague without any numbers or metrics, yearly review is biased. The core of the culture is personal relations, especially with senior management: you HAVE to seem happy, satisfied, etc. If not, or if you try to make processes more sufficient, you will be punished. Top and middle management seem not to have and leadership experience at all. So called women rights are not protected: HR will only serve to protect the company, not the employee. The most awful experience I have had in my life. People are only motivated to talk about "diversity" problems; still, it's hard to identify what most people do beside that. Roles are super vague, seems like if you cut 30% of people, the company would only benefit. But more and more people are hired to spread responsibilty.

Ontdek andere reviews over Booking.com

5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

avatar
Reactie van Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The team had a fun environment.

Minpunten

You have to deal with tough customers.

avatar
Reactie van Booking.com
12h
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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