No recognition - werkgeversreview CSE bij Booking.com

2,0
9 okt 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great people and atmosphere, really pleasant to come in the office to meet with your team member who can easily become lifetime friends. Very international.

Minpunten

Customer Service is becoming the cheap, filthy factory behind a well recognised luxury brand. Employees are more and more considered as numbers rather than individual with personalities and needs. Within CS again, office politics is the main point to work on to get career development, instead of focusing on achievement, facts and engagement towards the company. Benefits are slowly being cut down, targets and expectations are permanently being raised without giving the tools or the training to achieve them, and the compensation is WAY UNDER market.

Ontdek andere reviews over Booking.com

5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

avatar
Reactie van Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The team had a fun environment.

Minpunten

You have to deal with tough customers.

avatar
Reactie van Booking.com
9h
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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