You cannot work there for more than 6 months - werkgeversreview Customer Service Executive bij Booking.com

2,0
22 dec 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The colleagues were really good, smart and friendly people. We had free lunch.

Minpunten

The management is very young and not experienced. The work shifts in the London office are unbearable and underpaid. The salary is not enough to live in London. You are treated like a child, you don't have time to go to the bathroom other than the 2 fifteen minutes break, they don't have any flexibility in regards to the breaks. They are always suspicious if you ask for a sick day. The management made lots of promises and they didn't follow up on any.

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5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

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Reactie van Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4,0
7 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Minpunten

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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