more bad than good - werkgeversreview Customer Service Representative bij Booking.com

1,0
22 dec 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free coffee (although it tastes bad) and free lunch. And fruit. One banana each day. Everything else just sucks in there big time.

Minpunten

Useless managers. They performance manage people according to how much they like them. For the same values someone can get a bigger bonus from another just because he is manager's favourite. They always promise promotions but they do not help you unless again they like you. Wages and job is good if this is your first job and you are below 24. Otherwise after 3 months you will want to kill yourself. Stay away. Do not believe the advertisments. Last but no least, shifts are horrible. They turn you to a jombie and there is no personal life when you work around the clock in different times daily. Avoid!

Ontdek andere reviews over Booking.com

5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

avatar
Reactie van Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The team had a fun environment.

Minpunten

You have to deal with tough customers.

avatar
Reactie van Booking.com
1d
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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