Booking.com

Onderdeel van Booking Holdings

Reviews voor Booking.com

Good fun, fast paced and forever changing - werkgeversreview Account Manager - UK Hotels bij Booking.com

4,0

25 feb 2016

Account manager - uk hotels

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great people in an upbeat office in Cambridge. Worked there for many years and met some great people. I learnt a lot there and will always use the skills leanrt for the rest of my career

Minpunten

Hard to get noticed unless you do things in a certain way. The company has got so big its hard to make an impression or get noticed for the hard work you are doing.

Reactie van Booking.com

Thank you for writing this review. We know that our growth has been challenging for our customer service roles and we appreciate all the hard work our agents put in. If any employee has started to feel lost or overlooked, we encourage them to speak directly with their manager or HR Business Partner. Though you’re no longer with us, we’re pleased to hear that you were able to grow and develop here. And if you'd like to provide any additional feedback, our 24-hour confidential ethics & compliance helpline is available for former colleagues. Many thanks, The People Team at Booking.com

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5,0

30 mei 2026

Booker

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

Reactie van Booking.com

1mo

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3,0

18 jun 2026

Customer service

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The team had a fun environment.

Minpunten

You have to deal with tough customers.

Reactie van Booking.com

Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team

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