Booking.com

Onderdeel van Booking Holdings

Reviews voor Booking.com

Customer Service Executive - werkgeversreview Customer Service Executive bij Booking.com

4,0

17 mrt 2016

Customer service executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

When it comes to CS in the service industry (hotels & other accommodations) Booking.com is a good choice. The job itself can get taxing after a while, but there are no scripts to read from and no one breathing down your neck. It's a team-based atmosphere, where the job of everyone above you is to help you succeed.

Minpunten

It's a customer service job. People will call you while in a bad mood, or will want to tell you their life story, cutting into your productivity.

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5,0

30 mei 2026

Booker

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

Reactie van Booking.com

1mo

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

4,0

7 jul 2026

Director

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Minpunten

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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