Great Culture! - werkgeversreview Shared Services bij Booksource

Benefits and pay plus good culture.

Management is slow at making decisions

Before this company was purchased by Mackin it was a wonderful place to work. In 2024 the CEO gave up and decided to retire and sell the company which put every employee in a vulnerable position and ultimately into an extremely toxic culture at Mackin.

* Following the acquisition by Mackin Educational Resources, there appeared to be a shift in company culture and employee experience. * Communication from leadership often felt limited, leaving employees uncertain about organizational direction and future plans. * Benefits and employee perks were reduced or eliminated over time. * Decision-making was highly centralized, which sometimes limited autonomy and slowed progress. * Departments experienced increased oversight and less independence than in the past. * Many systems and processes felt outdated, creating inefficiencies and making it difficult to modernize workflows. * Employee feedback did not always appear to influence organizational decisions. * Workforce reductions occurred with little advance notice, contributing to concerns about job security. * Repeated workforce reductions resulted in remaining employees inheriting significant additional responsibilities. Many employees effectively performed the duties of two positions while compensation remained unchanged. There were no meaningful salary increases, and employees did not receive cost-of-living adjustments for more than two years.