Pluspunten
The students were mostly friendly and willing to listen and learn and being able to teach them was enjoyable and fulfilling, which was the only thing that encouraged me to stay. I was also paid well, although I was an exception, with most of my colleagues being paid poorly despite performance.
Minpunten
The management of the company is overall disorganised, ineffective and at times unpleasant to work with. Staff are removed from shifts and then not offered new ones for no reason. Some took exam leave, which was approved and then they were never offered a shift again. Also, there were periods where we did not have a manager (once for around 4 months) and the running of the centre was left to the tutors, with no training. This, along with the lack of communication that head office has with staff and the excessive workload, makes it an unpleasant work environment. Further to this, employees were instructed to leave positive reviews on this website and google reviews for the company, so many of the the reviews posted do not reflect the true opinions of employees.