Branch

Reviews voor Branch

Great pay - werkgeversreview Senior Customer Success Manager (CSM) bij Branch

2,0

18 mrt 2024

Senior customer success manager (csm)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Salary was above market. Annual leave days above market Strong product marketing team

Minpunten

Product has issues and does not work v well, which in turn make it difficult to manage clients. Company lost its direction with the leaving of founders Shrunk its SG and AU offices, move to remote work, and spend more resources in India. Now it feels more like an Indian company than a US company. Removed the whole customer success function which is taking 10 steps back.

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5,0

3 jun 2026

Senior software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Smart coworkers, great tech to use

Minpunten

Projects change often following business demands, no 401k (yet)

Reactie van Branch

Thank you so much for the positive review! However, this may be intended for a different Branch as we don't have employees in MN and we do have a 401k with a generous match. If you need help getting enrolled in the 401k, please reach out to the People Team and we are happy to help. If you don't work with Branch Metrics, I would recommend moving the review so the correct Branch can see that you're having a great experience!

1,0

5 jun 2026

Independent contractor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good, helpful and friendly colleagues.

Minpunten

While the day-to-day team members are incredibly talented, hardworking, and supportive, the overall company culture suffers due to upper management.

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