Unfortunately many. Bullying culture is still not being addressed as stems from the top and the newer middle management seem to think its acceptable. MD attitude and decisions are never challenged as family business.
Pity that management does not put into practice the company's 'values' that it espouses when dealing with staff.
Promotion is based on if your face fits and whether your a 'Yes' person. To many people given senior positions when clearly not qualified for the role purely because they are connected to the Bullen family.
All to often Call Centre staff are blamed for management errors. Blame culture is endemic.
Call centre staff are poorly paid when considering all the responsibilities they have put upon them. Often managers will get Call centre staff to deal with problems that they should be dealing with. One of the main reasons why Call Centre staff have a high turnover.
