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Mixed Feelings - werkgeversreview VERY SENIOR Delivery Manager bij CSC

2,0
3 feb 2015
Aanbevelen
Goedkeuring directeur
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Pluspunten

I loved CSC and spent 7 years with them. Constant process improvements and focus on customer satisfaction plus account improvements were great. I had a few opportunities to gain some certifications (ITIL, MCP), but the opportunities were rare. Overall I really liked the company ... to a point.

Minpunten

Unfortunately, the cons grew to a place which vastly outweighed the good. I watched senior level managers start leaving, then the proverbial 'rank and file'. As a senior manager, I held fast hoping for the best but as time progressed, it became obvious that CSC needed some major changes at the most senior levels. Promotions and opportunities were gone. CSC began looking for senior level people at junior salaries, raises and increases were a thing of the past even as CSC announced huge profits. Upward mobility was non-existent and recognition was nowhere to be found. For myself, I took an account which was red APARS for 5 years and turned it around in less than 8 months to green. Never was there a single thank you or appreciation. I was good with that since I derived personal satisfaction from the accomplishment. Over the next few years and when the organizational and structural changes began, employees began leaving in swarms. The burden placed upon employees from the bottom up to senior level managers was overwhelming and the CSC answer was "reduce costs" no matter who has to go. Bonuses were paid at all executive levels while reductions on the ground tripled workloads on employees and attrition went through the roof, at times exceeding 26% in 6 months! I'm sorry and I hate to say it, but I would think very long and hard about ever coming back to CSC.

Ontdek andere reviews over CSC

5,0
9 jan 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work is do able , not hard

Minpunten

your list never clears can be stressful

1,0
14 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits including 401(k) with company match.

Minpunten

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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