Stay Away As An Engineer - werkgeversreview Software Engineer bij Calabrio

1,0
11 aug 2020
Aanbevelen
Goedkeuring directeur
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Pluspunten

The software engineering people are fun to work with on a day to day basis.

Minpunten

The tech stack is horrible. Everything is rolled your own in a monolith that does not scale for the cloud. We cannot decide if we want to have our software in the cloud or on premise and we decide to cobble the software to try accommodate both approaches without adopting off the shelf solutions. Your technical skills will not grow. No matter how hard you work to do your job and provide suggestions to elevate engineering, if you do not know the CEO, CTO, Chief Engineer or friend's with an engineer who has that relationship, you will have a hard time being promoted in the engineering department. It's difficult to climb the career ladder. The longer you stay as an engineer and play an important role, the more likely you are expected to be On Call and trying to figure out an area of the product that you had minimal knowledge in to fix an issue. Besides being extremely siloed within the engineering team, this area may not be related to anything you've had to handle before but expected to pick up because that engineer left the company. Calabrio's senior management behavior is atrocious: While highlighting the shift of contact centers that are adapting to work from home and beaming how Calabrio is meeting their needs, the CEO is cheer leading an effort pushing people back into the office during COVID-19. For example, instead of highlighting that 67% do not want to return to the office, he is touting of getting the 33% back into the office as soon as possible. He should be concerned about the health and emphasizing 67% want us to stay safe by not spreading the disease. An extremely high ranking male used his position to initiate and engage in an inappropriate intimate relationship with a female employee. The female employee no longer works here. Even though this is not any of my business, it makes me uncomfortable noticing this non professional relationship unfold and knowing you cannot do anything about it. HR probably knows about it but you can tell they are powerless here. I don't know (and don't want to know) if his behavior extends beyond this one female employee. It makes me uncomfortable to this day to have watched this unfold.

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5,0
29 sep 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Calabrio is led by a phenomenal CEO in Dave Rhodes, who is obsessively focused on growth and an amazing company culture. Calabrio is one of the more innovative SaaS companies, pushing new product advancements on an almost weekly basis! A truly incredible place to work at.

Minpunten

Calabrio keeps its staff very lean, which can make it feel under-resourced at times, but this allows for greater innovation within teams, relying on AI and skill advancement to do more with less.

1,0
20 mrt 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Working remotely is a plus

Minpunten

I joined Calabrio as a senior leader during what was presented as a period of transformation. In reality, the organization was still operating with significant foundational gaps while demanding polished, fully developed outcomes immediately. Core systems were still mid-remediation, historical documentation was inconsistent, ownership was unclear, and institutional knowledge was fragmented at best. Despite these challenges, senior hires were expected to deliver confident, definitive answers from day one, as if the infrastructure were already stable and mature. There was essentially no meaningful ramp-up period. The expectation was immediate certainty in areas where the underlying data and processes were incomplete and/or unreliable. Hesitation was perceived as weakness, but when evolving information required adjustments (which often happens in rebuilding environments), the reaction could be overly critical rather than iterative. This created a dynamic where projecting confidence was rewarded more than doing the work to properly understand and fix underlying issues. This was often portrayed as a “high standards” culture, but high standards are most effective when paired with clear expectations and aligned accountability. What existed instead was performance pressure layered onto unresolved foundational issues. The quickest path to perceived success seemed to be confident positioning, not actual systems repair. In high-pressure situations, interactions could shift quickly from collaborative to critical. Once perception turned, it was difficult to regain footing regardless of effort or progress. If you are comfortable operating in environments where optics carry significant weight and confidence is expected before any context is available, you may navigate it successfully. If you value collaboration, transparency, and performance standards grounded in reasonable expectations, understand that those conditions may not always be present.

5
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