CarMax

Reviews voor CarMax

Senior Customer Specialist - werkgeversreview Senior Customer Specialist bij CarMax

4,0

28 feb 2026

Senior customer specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Very rewarding job when you have a good team around you. CarMax has a strong incentive plan in my opinion that allows you to make really good money for the amount of work you put into your job.

Minpunten

I feeling like the allocated amount of staffing at my location is low compared to the work at hand. It’s difficult to get higher level tasks completed beyond sales, I find it difficult to have time to work on my AOR.

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5,0

3 mei 2026

Sales associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

You are your own boss

Minpunten

Slow days can be demotivating.

1,0

31 mei 2026

Customer experience consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Minpunten

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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Reviews voor CarMax Reviews voor Senior Customer Specialist bij CarMax Review voor CarMax