CarMax

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Not what it once was... - werkgeversreview Business Office bij CarMax

1,0

21 jan 2020

Business office

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I gave over a decade to CarMax. It was a fantastic place when I first started. -Development/Advancement -Pay -Morale/Recognition -Family Culture -Customer Service -Structure

Minpunten

Things changed over the years... -Morale/Recognition less frequent. -Pay not comparable to competitors. -Structuring, many positions eliminated and roles integrated into other positions. -Family culture shifted to more of a control culture by upper management. Those who spent years developing towards a certain role were dead ended. -Associate development became more mandatory than encouraged.

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5,0

3 mei 2026

Sales associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

You are your own boss

Minpunten

Slow days can be demotivating.

1,0

31 mei 2026

Customer experience consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Minpunten

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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