CarMax

Reviews voor CarMax

Good atmosphere, but terrible pay. - werkgeversreview Sales Consultant bij CarMax

1,0

10 mrt 2020

Sales consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Positive atmosphere, sense of teamwork, decent benefits.

Minpunten

Pay is way less than I expected. You get $160 per car, and if the customer started online or on the phone first (which most do) that’s cut in half to $80. The idea is the sale has already been made for you, but that’s virtually never the case. Even if the only work that’s been done is an appointment for a test drive your pay for that sale is immediately cut in half. I’ve worked 12 hour days that ended up being a single $80 sale.

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5,0

4 jun 2026

Service consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Amazing benefits with 6% 401k matching and tuition reimbursement.

Minpunten

Highly reliant on the quality of management at the store location.

1,0

31 mei 2026

Customer experience consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Minpunten

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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