CarMax

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Time in the business office - werkgeversreview Business Office Associate bij CarMax

5,0

16 mrt 2010

Business office associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Everyone in the store wants to make sure you fully understand what you are doing before you are on your own. The mentor/mentee program is a great help for new hires and cuts down on the time it takes to learn everything nessecary.

Minpunten

there are times that the customer doesn't understand what is happening or is unhappy with the price they are buying or selling a car for. The business office is the group that recieves all of this feedback and expressions of unhappyness.

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5,0

4 jun 2026

Service consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Amazing benefits with 6% 401k matching and tuition reimbursement.

Minpunten

Highly reliant on the quality of management at the store location.

1,0

31 mei 2026

Customer experience consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Minpunten

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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